At Techbuts, we strive to provide the best learning experience for all our students. However, we understand that sometimes circumstances change. Below is our policy regarding cancellations and refunds:
1. Course Cancellations by Students:
- If you wish to cancel your enrollment in a course only if you purchased it twice or more of a particular course.
- Cancellations made after purchase will not be eligible for a refund, but you may be offered a credit towards another course
- To request a cancellation, please contact us via email at [techbutssolutions@gmail.com] with your order details.
2. Refund Process:
- Refunds will be issued to the original payment method within 10-14 business days from the date of approval.
- All refunds are processed at the discretion of Techbuts, and we reserve the right to refuse refunds if the terms above are not met.
3. Course Cancellations by Us:
- In rare cases, if we need to cancel a course or change the course schedule, we will notify you in advance. If you are unable to participate in the rescheduled course, you will be eligible for a full refund.
- If a course is canceled before it starts, you will receive a full refund or credit, depending on your preference.
4. No Refunds After Completion:
- Once you have accessed course content, you will not be eligible for a refund.
5. Technical Issues:
- If you experience technical issues preventing access to course materials, please contact our support team immediately. We will work to resolve the issue or offer an alternative solution.
6. Refunds for Subscriptions:
- For subscription-based services, cancellations must be requested before the next billing cycle to avoid charges. Refunds will not be provided for the current billing period, but the subscription will be canceled for future charges.
If you have any questions about this policy, feel free to reach out to our support team at [techbutssolutions@gmail.com].